Discord
Chat with the team and other users, get help fast.
Tell us what is broken or missing, or reach us on the channel you already use.
Curated by the team — updated as we ship.
Chat with the team and other users, get help fast.
Scan to add us on WeChat.
WeChat ID: mycloudgame
Follow us for product updates and announcements.
For anything longer, including business inquiries.
The network and NAT guide covers bandwidth, Wi-Fi, NAT types, and relays. It solves most connection issues.
Email support@mycloudgame.com with the host version (see changelog), your OS, and what you expected versus what happened.